Intro+to+Lodging

Chapter 10 – The World of Lodging Chapter 11 – Front Office Chapter 12 – Housekeeping Chapter 13 – Security Chapter 14 - Engineering Chapter 15 – Business Basics Chapter 17 – Human Resources Chapter 18 – Marketing and Sales Chapter 19 – Accounting Chapter 20 – Workplace Safety and Emergencies Chapter 21 – Legal and Ethical Considerations Chapter 22 – Your Career in Hospitality